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Terms of use

The terms and conditions set out below govern the access and use of the website.

Ownership of Website

SPAIN STARTUP AND INVESTOR SERVICES, S.L. (hereinafter SPAIN STARTUP), with company address at Monte Esquinza, 28, 28010, Madrid, Tax Identification Number B86685294 and email is the owner of the website

Acceptance of Terms of use

The use of the Website grants the condition of Website user and implies the full and unreserved acceptance of all and each of the provisions in this document in the version published by SPAIN STARTUP the moment when the user accesses the WEBSITE. Consequently, the user must carefully read the terms of use and the privacy policy on each of the occasions on which it intends to use the website, as they may be modified.

The use of certain services offered to users through the website may be subject to specific conditions which, according to each case, substitute, complete and/or modify this document. Therefore, before using such services, the user must also carefully read the Special Conditions.

SPAIN STARTUP reserves the right to change the terms of use and the privacy policy of the website, and it is the User's duty to periodically check these conditions.

Refund and Cancellation Policy

All purchases of tickets for conferences and events (including hotel rooms if applicable) are non-refundable in their entirety, after the 14 day cooling off period. Your ticket remains the property of Spain Startup and Investor Services, S.L. and is a personal revocable license, which may be withdrawn, and admission refused at any time upon a refund of the printed registration price. The tickets will be non-refundable after the opening of the event (October 1st, 2019), even in the case of not attending.

In the unlikely event of cancellation of a conference or event, the liability of Spain Startup and Investor Services, S.L. is limited to the share of paid registration fees that remains after credit card and payment processing fees have been incurred and deducted.

It is strictly forbidden for any company, organization or attendee to attempt to host or organize any event in conjunction with, contiguous to or purporting to be related to South Summit or its affiliates without the express prior permission and co-operation of Spain Startup and Investor Services, S.L.. In the event of breach of these terms any tickets purchased will be rendered null and void. Spain Startup and Investor Services, S.L. reserves their right to take such legal action including a claim for damages as may be appropriate.

The tickets purchased (including hotel rooms if applicable) are for your own personal use or that of your business only and may not be re-sold or transferred for commercial gain under any circumstances, including but not limited to use as part of any promotion or competition. Where there has been any re-sale or attempted re-sale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.

We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket broker or tout.

Spain Startup and Investor Services, S.L. reserves the right to refuse admission to any event or conference for any behavior, which it deems unacceptable, or for breach of the terms and conditions.

Spain Startup and Investor Services, S.L. will not be responsible for any tickets that are lost or stolen. The unauthorized use of photographic and recording equipment at events and conferences is prohibited. You consent to film and sound recording as attendees at any event or conference.

Spain Startup and Investor Services, S.L. and its subsidiaries will not be liable for any loss injury or damage to any person or property howsoever caused (save for death or personal injury as a result of Spain Startup and Investor Services, S.L.’s negligence or for any other type of liability that cannot by law be excluded or limited.)

Spain Startup and Investor Services, S.L. will not be liable for the granting of any visas that are required to attend any event or conference. In the event that an attendee’s visa is not granted, tickets will not be refunded for any event or conference.

If an individual seeks a refund on general attendee tickets that were purchased before their startup ticket was purchased, Spain Startup and Investor Services, S.L. will not grant a full refund when the general attendee ticket price has increased beyond the startup ticket price.

Name changes will be facilitated free of charge. No name changes will be facilitated 7 days prior to the commencement of the event and the ticket price will be forfeited.

For questions about registration or assistance with any registration problems, please contact us at

In the event that the purchaser is a consumer and to whom the European Directive on Consumer Rights (Directive 2011 / 83/ EU) applies, the consumer would be entitled to a cooling off period of fourteen days which would begin on the day the contract for distance selling was concluded.

Note that the entitlement to a cooling off period of fourteen days is specifically excluded under Article 16 of the European Directive on Consumer Rights (Directive 2011 / 83 / EU) in relation to the sale of hotel rooms.

If you have been selected to volunteer at the event but have already bought a ticket, you are not eligible for a refund.


Spain Startup is not responsible for the problems that may come up from the modification, postponement or cancellation of meetings or any other agreements reached through the use of the Spain Startup’s platform.

Spain Startup is exempt from any kind of liability derivative from any problem that might appear from the one on one meetings platform.

The Event organizer is also free of responsibility if the meetings were cancelled without prior notice to the other party or us.

Spain Startup reserve the right to modify and cancel the meetings with prior notice.

Intellectual property of the website

All intellectual property rights regarding the content of these websites, their graphic design and source codes are the exclusive property of SPAIN STARTUP The said company shall be exclusively entitled to the right to use this property.

Under no circumstances may the content of the website be used, reproduced, copied or transmitted in any form without the prior, written and explicit consent of SPAIN STARTUP Also, all trade names, trademarks or distinctive signs of any kind contained in this website are protected by intellectual and industrial property.

SPAIN STARTUP owns the intellectual property rights, or has obtained all necessary authorizations or licenses for their exploitation, domain name, trademarks and logos, the application, and other works and inventions related to the website as well as its contents.

SPAIN STARTUP, as the responsible for the compilation of the professional data published in the website, owns the intellectual property rights of the corresponding database.

The users authorize SPAIN STARTUP the use of the contents incorporated into website for their publication, distribution, public communication, free of charge, universally and without geographic or time limitation.

Users state they hold all the rights, licenses and permissions to publish in the website the content published and exonerate SPAIN STARTUP from all responsibility.

Website content and links

SPAIN STARTUP will not be held liable for the improper use of the contents of our websites, this being the sole responsibility of the person who accesses or uses them.

Nor do assume any responsibility for the information contained on the websites related to third parties which may be accessed by links from our websites.

Liability from exchange of information

SPAIN STARTUP disclaims any liability arising from the exchange of information between users through its websites, and will not be liable should the contents of the websites disturb or offend minors in any way.

Liability from technical problems

SPAIN STARTUP will not assume any liability that may arise from technical problems or malfunctions in computer equipment, not attributable to the Company, that occur during connection to the Internet, nor damages caused to others through illegal interference beyond the control of SPAIN STARTUP.

Will also not responsible for any damages that the user may experience resulting from errors, defects or omissions in the information we provide when it comes from outside sources.

Contents Update

SPAIN STARTUP reserves the right to update, modify or delete information contained in its websites, and its configuration or presentation at any time, without notice and without assuming any responsibility.

Processing of personal data

SPAIN STARTUP provides users with adequate technical resources so that, prior to submitting personal data, they can access our Privacy Policy and freely give their consent. In the various forms contained in the web page, fields marked with an asterisk will always be considered mandatory. In all other cases, answers to questions concerning personal data will be voluntary.

According to the current legislation on data protection, as well as on services of the information society and electronic commerce, the user accepts that personal data provided at the time of registration or any other information provided to SPAIN STARTUP, in order to access any of the services on the website may be incorporated into files belonging to this company, and are duly registered in the General Registry of Data Protection (RGPD) of the Spanish Data Protection Agency, in order to provide the services requested, for the correct identification of users that request personalized services, for statistical studies of registered SPAIN STARTUP portal users, to design improvements in the services provided, to manage basic administrative tasks and to keep you informed either by email or by any other means, of news, products and services related to SPAIN STARTUP, or to collaborating third parties. As regards marketing communications via email or an equivalent medium, the user gives his or her express consent for advertising to be sent via this medium.

SPAIN STARTUP is committed to fulfilling its obligation of secrecy of personal data and its duty to treat them with confidentiality and assumes, for this purpose, the necessary technical, organizational and security measures to prevent alteration, loss, treatment or unauthorized access as established in Law 15/ 1999 of 13 December on the Protection of Personal Data, and other applicable legislation.

The user will be responsible, notwithstanding, for the veracity of the data submitted, and SPAIN STARTUP, reserves the right to exclude any user who has submitted false data, notwithstanding any other actions applicable by law.

The user gives express and unequivocal consent to the processing of his or her personal data in accordance with the purposes and services provided by and and/or, where appropriate, its transfer to third parties for the effective performance of services, third party being defined as "the associates of SPAIN STARTUP, that provide specific services to its clients."

Any registered user can, at any time, exercise his or her right to access, rectify and, where applicable, cancel the personal data submitted, by written request to SPAIN STARTUP, Monte Esquinza, 28 4º Dcha., 28010, Madrid, or through the email providing proof of identification with a photocopy of his or her ID.

This policy may vary due to possible changed in legislation or in criteria set out by the Data Protection Agency, but in any such case such changes will be necessary in order to adapt our policy to current legislation. Should any change take place we would keep you informed through this website.

Law and Jurisdiction

In general, the relationships with our clients, resulting from the provision of the services contained on our website, are subject to Spanish legislation and jurisdiction.

Users of our site are aware of the above and accept it voluntarily.